🙃 FAQ – Frequently Avoided Questions
Do you really sell products for emotionally damaged people?
Yes. And if you're asking, you're probably one of us. Welcome home.
Is your stuff actually good quality?
Surprisingly, yes. Our products are real, well-made, and painfully relatable. They just sound like a cry for help.
Where do you ship?
We currently ship within the US and Canada. If you live outside those zones, we still love you, just not logistically.
How long does shipping take?
We aim to process and ship your emotional baggage within 3–5 business days. Delivery times depend on how far you are from our anxiety spiral.
Do you offer refunds?
If your item arrives damaged or you receive the wrong existential crisis, please contact us. We want you to be happy-ish.
Can I cancel my order?
Only if it hasn’t shipped. Once your regret ships, it’s yours forever — kind of like your intrusive thoughts.
Can I send your stuff as a gift?
Absolutely. There's no better way to say “I see your inner chaos” than with a candle called Smells Like Burnout.
Will this help my mental health?
No. That’s what therapy is for. But we will make you laugh while you spiral — and that counts for something.
Still confused? Still emotionally unwell? Contact us and we’ll try our best not to ghost you.